Criteria are questions or statements that are behavioral indicators that can be used to assess whether an employee has a certain competency, training, skills, etc.
In LMS Collaborator, criteria are combined into groups.
Criteria groups combine criteria according to their relation to a certain competence, skill, meaning group.
Criteria groups are used in the system to create checklists and evaluation (360,180, feedback collection, etc.).
Criteria formulation #
The criteria should cover the core competencies you want to assess. The more important the competency, the more questions-affirmations should reveal it. It is very important that the criteria themselves are clear, unambiguous, and do not contain complex or ambiguous terms.
When formulating affirmation questions, keep in mind that in many cases it is undesirable to demand a "black/white" answer, since not all formulations can imply honest and objective answers such as "always shows up" or "never shows up," such as "Never criticizes the company's strategies and management decisions: "Never and in no form criticizes the company's strategies and management decisions," "Always ready to sacrifice his own interests for the sake of the common ones," or "Never irritated, does not show negative emotions.".
An example of an inappropriate affirmation question: "Tolerant of the peculiarities of others" - not all respondents may be familiar with the term. Another example: "In conflict, tends to compromise." The answer depends on how the person understands the strategy of compromise. Perhaps he or she perceives it on a domestic level as a desire to accommodate others, or he or she considers it not the most successful because he or she prefers cooperation (especially if he or she has successfully undergone conflict management training). As a result, the assessment will not be entirely accurate.
That is, the following rules should be followed when drafting affirmation questions:
- avoid terms and ambiguities,
- use comprehensible words,
- avoid extremes.
Creating and completing criteria groups #
You can go to the evaluation criteria management page from the Assessment - Criteria groups menu.
The Criteria groups page displays a table with a list of all previously created groups.
The table displays the names and descriptions of groups (1), the list of criteria in groups (2), the dates of creation of groups (3). Search by group title, description, criteria and creation date is available.
Available action buttons:
- criteria group editing (4);
- duplicate a criteria group (5) - a copy of the criteria group with all criteria will be created;
- remove a criteria group (6) - the group with all attached criteria will be removed.
Clicking the "Create" button (7) will open the Group creation form, where you need to fill in the name and description of the Group.
After saving the form, the page of the created group will open, where the criteria added to it will be displayed. Click on the "Add criterion" button to open the page for creating/editing a new criterion that will be included in this group.
Each criterion is a confirmation question. It is recommended to enter a short version of the question in the title field.
You can add a description to each criterion. This way you can clarify the essence of the criterion or explain to the respondent how to evaluate it.
The description of the criterion is displayed during the questionnaire.