Departments

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Directories and settings

Attributes Cities, Department (https://wiki.collaborator.biz/docs/departments "Departments") and Positions are necessary for the correct operation of functions such as: Organizational-structure,Assessment, Automation-rules and access to the knowledge base.

You can go to the Positions page:

The Departments page contains a list of all departments added to the system for all time.
The Departments attribute, as well as Positions and Cities are used when assigning tasks, setting up accesses to the Knowledge base, Catalog, and all system filters.

Departments are being added to the list:

while importing users along with user data
may be created manually

To create a new department in the list, you need to click the Create button in the upper right corner and enter the name on the page of creating.

If the department is added during import along with the user, and then the user is deleted - the department remains permanently in the list until it is manually deleted from the table.

Warning! While creating a new department record, the register and spaces are taken into account
. I.e. sales department and Sales Department - will be recognized as different names.

While editing attributes in directories, for users who were previously assigned the edited attributes, the changes will not be saved. The changes are saved in the filters and for assigning to new users. Other users need to edit the profile, replacing the old attributes with the edited new ones.