Table of Contents
Integration with Viber
To set up sending notifications from the portal to Viber, you need to create and connect a Viber bot.
Please note! Viber has changed the terms of creating and using chatbots. From 02.05.2024, new terms apply, under which you must contact Viber support to create a bot. In addition, the use of Viber bots is carried out on a tiered basis. More details - chatbot commercial model.
You can read more about the further use of chatbots created before 02.05.2024 here.
You can read more about the further use of chatbots created before 02.05.2024 here.
Setting up integration of the portal with Viber bot
To configure integration with the Viber bot, go to the System Settings - Integrations menu on the Integrations List page in the Notifications section enable the slider in the Viber item and specify:
- Viber Bot Name
- Viber Bot Token
- QR Code

After connecting the bot to the portal, users will be able to connect sending messages from the portal to their Viber.
Users will be able to enable receiving messages in Viber-bot in their profile, in Security and notifications menu.